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Frequently Asked Questions
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Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
Store our products in a cool, dry place, away from direct sunlight and moisture. Reseal the packaging after each use to maintain freshness.
No, all our products are 100% natural and free from artificial flavors, colors, or preservatives.
No, our dried fruits are naturally sweet and free from added sugar, ensuring you enjoy the authentic taste of nature.
The shelf life varies by product. Please refer to the packaging for the expiry date and storage instructions.
You can place an order directly on our website. Simply add products to your cart, proceed to checkout, and complete the payment.
We accept credit/debit cards, UPI, net banking, and wallets like Paytm and Google Pay.
Orders can be canceled or modified before they are shipped. Please contact our customer support team for assistance.
Orders are typically delivered within 5-7 business days, depending on your location.
Defective or Damaged Products: If you receive a product that is defective, damaged, or incorrect, we will accept returns.
Quality Concerns: If a product does not meet our quality standards (e.g., spoilage or packaging issues), you may request a return.
Unopened Products: Unopened and unused products in their original packaging can be returned within 7 days of delivery.
Check our Return Policies for more details
Contact our customer support team with your order details and proof of issue (e.g., photos of damaged products). Refunds will be processed after verification.
Check our Return Policies for more details
We currently do not offer exchanges. However, you can return a product and place a new order.
Refunds are typically processed within 7-10 business days, depending on your payment method.
Yes, our products are natural and safe for children. However, we recommend consulting a pediatrician for specific dietary concerns.
Yes, we are committed to sustainable farming and ethical sourcing practices.
Yes, a portion of our profits goes towards supporting organic farming and environmental conservation efforts.
Organic products are free from harmful chemicals, better for your health, and have a smaller environmental footprint.
You can contact us through our contact page! We will be happy to assist you.